If the zip fails due to a manufacturing fault within the first 24 months from purchase, we cover it. What's covered:
· A zip that jams, comes apart or loses teeth with no external cause.
· Seams that open in places that aren't under extreme stress.
· A chamois that comes away from the bib shorts within the first 18 months from purchase.
· Sublimation that fades below a reasonable level (defined in the washing question).
What's NOT covered, to be clear:
· Scuffs, tears or wear from normal use.
· Crashes (we can handle these as repairs, but not under warranty).
· Incorrect washing (fabric softener, tumble dryer or above 30°C).
· Corrosive sweat damage to the zip after 18+ months (that's wear, not a defect).
How it actually works: email hello@peak-cycling.co.uk with a photo of the problem and your order number. If it's covered, we ship you a new kit — you don't need to return the old one. If it's not covered, we tell you and explain why. No fudging.